SocialPost

Represents a snapshot of a post on a social network such as a Facebook or Twitter. This object is available in API version 23.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Name	Details
AnalyzerScore	Type double Properties Create, Filter, Nillable, Sort, Update Description Score set on the social post in Social Studio.
AssignedTo	Type string Properties Create, Filter, Group, Nillable, Sort Description User in Social Studio that the social post is assigned to.
AttachmentType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Type of the first attachment on the social post. Values are: `APPLICATION` `AUDIO` `IMAGE` `LINK` `TEXT` `UNKNOWN` `VIDEO`
AttachmentUrl	Type url Properties Create, Filter, Group, Nillable, Sort, Update Description URL for the first attachment on the social post.
Classification	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Classification for the social post, such as inquiry or customer case.
CommentCount	Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of comments on the social post.
Content	Type textarea Properties Create, Nillable, Update Description Body of the social post.
DeletedById	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description If the social post is deleted, ID of the person who deleted the social post.
EngagementLevel	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Engagement level of the social post, such as reviewed or resolved.
ExternalPostId	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the social post in its social network.
Handle	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Handle of the person who posted the social post.
HarvestDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description Date and time when Social Studio collected the social post.
Headline	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Headline of the social post.
HiddenById	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description If the social post is hidden, ID of the person who hid it.
InboundLinkCount	Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of links on the inbound social post.
IsOutbound	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort Description Specifies whether the social post is outbound or not.
KeywordGroupName	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Radian6 field that is no longer used.
Language	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Language of the social post.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description Date when the social post was last referenced.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description Date when the social post was last viewed.
LikedBy	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the managed social account in the social network that liked the social post.
LikesAndVotes	Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Radian6 number of likes and votes on the social post.
MediaProvider	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Social network of the social post.
MediaType	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Type of social network of the social post.
MessageType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Type of message. Values are: `Comment`—Facebook comment `Direct`—Twitter direct message `Post`—Facebook post `Private`—Facebook private message `Reply`—Twitter or Facebook reply `Retweet`—Twitter retweet `Tweet`—Twitter tweet
Name	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description Name of the social post.
Notes	Type textarea Properties Create, Nillable, Update Description Notes added by Social Hub actions for the social post.
OutboundSocialAccountId	Type reference Properties Create, Filter, Group, Nillable, Sort Description ID of the social account used for outbound social posts.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID of the owner of the social post.
ParentId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the parent record of the social post, for example, the ID of a case.
PersonaId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the social persona who made the post.
PostPriority	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Priority of the social post set in Social Studio.
PostTags	Type textarea Properties Create, Nillable, Update Description Comma-separated list of tags on the social post.
PostUrl	Type url Properties Create, Filter, Group, Nillable, Sort, Update Description URL for the social post.
Posted	Type dateTime Properties Create, Defaulted on create, Filter, Sort, Update Description Date and time when the social post was made.
Provider	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort Description Social network of the social post.
R6PostId	Type string Properties Create, Filter, Group, idLookup, Nillable, Sort, Update Description Unique ID of the post in Social Studio.
R6SourceId	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the author in Social Studio.
R6TopicId	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID for either the topic profile or the managed account in Social Studio.
Recipient	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the recipient of the social post in Social Studio.
RecipientType	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Type of the recipient of the social post, such as a person.
ReplyToId	Type reference Properties Create, Filter, Group, Nillable, Sort Description Dynamically generated from replyToExternalPostId in Social Studio.
ResponseContextExternalId	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description External ID, such as a conversation ID, author ID, or post ID, for the item you’re responding to.
ReviewScale	Type double Properties Create, Filter, Nillable, Sort, Update Description Review scale for the social post.
ReviewScore	Type double Properties Create, Filter, Nillable, Sort, Update Description Review score for the social post.
ReviewedStatus	Type picklist Properties Create, Filter, Group, Nillable, Sort, Update Description Status of the social post review.
Sentiment	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Sentiment of the social post. Values are: `Negative` `Neutral` `Positive` `SomewhatNegative` `SomewhatPositive`
Shares	Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of times the social post has been shared.
SourceTags	Type textarea Properties Create, Nillable, Update Description Comma-separated list of author type tags.
SpamRating	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Spam rating of the social post. Values are: `NotSpam` `Spam`
Status	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Status of the social post. Values are: `DELETED` `FAILED` `HIDDEN` `PENDING` `PENDING_APPROVAL` `RECALL_APPROVAL` `REJECTED_APPROVAL` `REPLIED` `SENT` `UNKNOWN`
StatusMessage	Type textarea Properties Create, Filter, Group, Nillable, Sort, Update Description Status message for the social post.
ThreadSize	Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Radian6 field. No longer used.
TopicProfileName	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Name of the topic profile for the social post in Social Studio.
TopicType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Type of topic. Values are: `Keyword` `Managed`
TruncatedContent	Type string Properties Filter, Group, Nillable, Sort Description Truncated content of the social post.
UniqueCommentors	Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of unique people who commented on the social post.
ViewCount	Type int Properties Create, Filter, Group, Nillable, Sort, Update Description Number of times the social post was viewed.
WhoId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description Polymorphic ID of a person such as a lead or a contact.

Usage

The fields on a SocialPost object don’t provide real-time data. They provide a snapshot of information from the last time Salesforce collected the post from the social network. Many of the Radian6-related fields are no longer accurate or used.

Object Reference for Salesforce and Lightning Platform

SocialPost

Supported Calls

Fields

Usage