Shift

Represents a shift for service resource scheduling. Available in API versions 46.0 and later.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

Field Service Lightning must be enabled. Users must have Field Service permission.

Fields

Field	Details
EndTime	Type dateTime Properties Create, Filter, Sort, Update Description The date and time that the shift ends.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The date and time when the current user last viewed a related record.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The date and time when the current user last viewed this record.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The owner of the shift.
ShiftNumber	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The number automatically given to the shift upon creation.
StartTime	Type dateTime Properties Create, Filter, Sort, Update Description The date and time that the shift starts.
Status	Type picklist Properties Create, Filter, Group, Sort, Update Description Describes the status of the shift. Users can create custom values. Default values are: `Tentative` `Published` `Confirmed`
StatusCategory	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description Describes the status of the shift using static values. This field is derived from Status using the mapping defined in setup. Possible values are: `Tentative` `Published` `Confirmed`
TimeSlotType	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description Type of time slot for the shift. The same setup values as the TimeSlot field in the OperatingHours object. Possible values are: `Normal` (default value) `Extended`

Usage

Scheduling and dispatching service resources using shift data is not supported in API version 46.0.

Object Reference for Salesforce and Lightning Platform

Shift

Supported Calls

Special Access Rules

Fields

Usage