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SOSDeployment

Represents the general settings for deploying SOS video call capability in a native mobile application. This object is available in API version 34.0 and later.

Supported Calls

create()describeSObjects()query()retrieve()update()upsert()

Fields

Field Name Details
DeveloperName
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization.

When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance may slow while Salesforce generates one for each record.

Note

Language
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
The language of the deployment.
MasterLabel
Type
string
Properties
Create, Filter, Group, Sort, Update
Description
The name of the deployment.
OptionsIsBackwardFacingCameraEnabled
Type
boolean
Properties
Create, Filter, Update
Description
Determines whether customers can use the backwards-facing camera on their mobile devices to talk to SOS agents.
OptionsIsEnabled
Type
boolean
Properties
Create, Filter, Update
Description
Determines whether the deployment is enabled for customers to request new SOS video calls.
OptionsIsVoiceOnlyMode
Type
boolean
Properties
Create, Filter, Update
Description
Determines whether video functionality is disabled for customers, making it so customers can only talk to SOS agents using only audio.
QueueId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
The ID of the queue that’s associated with the SOS deployment.

Usage

Use this object to query and manage SOS deployments.