Conversation

Represents a conversation between an end user and an agent. Available in API version 49.0 and later.

Supported Calls

describeSObjects(), query(), retrieve()

Field	Details
ConversationIdentifier	Type string Properties Filter, Group, idLookup, Sort Description A unique identifier generated for the conversation.
EndTime	Type dateTime Properties Filter, Nillable, Sort Description The date and time that a conversation ends.
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The autogenerated name of the conversation.
StartTime	Type dateTime Properties Filter, Nillable, Sort Description The date and time that a conversation starts.