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ActionCadenceTracker

Represents an active sales cadence that has an assigned prospect. This object is available in API version 45.0 and later.

An ActionCadenceTracker record is created when you add a prospect to a sales cadence. Use ActionCadenceTracker to learn about a running sales cadence, including its state, current step, assigned prospect, and reason for completion.

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Fields

Field Details
ActionCadenceId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
The ID of the related ActionCadence.
CompletionReason
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
The reason that the sales cadence completed. This field contains a value if the step's state is Completed. Possible values are:
  • AutomaticallyExited — the sales cadence completed because a global exit condition occurred. This value is available in API version 49.0 and later.
  • DaisyChained — the sales cadence completed because it is connected to another sales cadence.
  • LeadConverted — the sales cadence completed because the lead converted.
  • ManuallyRemoved — the step completed because the sales rep removed it.
  • ManuallyRemovedNoAccess— reserved for future use.
  • NoMoreSteps — the sales cadence completed because all of it's steps completed.
CurrentStepId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
The ID of the current ActionCadenceStepTracker.
ErrorMessage
Type
string
Properties
Filter, Group, Nillable, Sort
Description
If an error occurs while this step is being completed, this field contains the error message.
ExitGlobalRuleId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
If a global exit condition occurs, a sales cadence completes. One example of a global exit condition is an email returned because of an invalid address. If the sales cadence completed because a global exit condition occurred, this field contains the ID of the ActionCadenceRule record that evaluated as true.

This field is available in API version 49 and later.

LastCompletedStepId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
The ID of the last completed ActionCadenceStepTracker.
OwnerId
Type
reference
Properties
Filter, Group, Sort
Description
The ID of the user who ran the sales cadence.
State
Type
picklist
Properties
Filter, Group, Restricted picklist, Sort
Description
The state of the current step. Possible values are:
  • Complete
  • Error
  • Initializing
  • Running
TargetId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
The ID of the prospect that is assigned to this sales cadence.

Usage

Use ActionCadenceTracker to see what prospects are currently assigned to an active sales cadence.
1select TargetId from ActionCadenceTracker where ActionCadenceId=<Id of the sales cadence> and State= "Running"