LiveAgentSessionHistory

This object is automatically created for each Chat session and stores information about changes made to the session. This object is available in API versions 28.0 and later.

Standard fields for the LiveAgentSession object can only be modified if your administrator has given you editing permissions for these records.

Note

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Fields

Field Name	Details
DataType	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description Data type of the field that was changed.
Field	Type picklist Properties Filter, Group, Restricted picklist, Sort Description The name of the field that was changed in a session record.
LiveAgentSessionId	Type reference Properties Filter, Group, Sort Description ID of the session record that was changed.
NewValue	Type anyType Properties Nillable, Sort Description The new value of the field that was changed.
OldValue	Type anyType Properties Nillable, Sort Description The original value of the field that was changed.

Usage

Use this object to identify changes to chat session records.

Object Reference for Salesforce and Lightning Platform

LiveAgentSessionHistory

Supported Calls

Fields

Usage