Newer Version Available

This content describes an older version of this product. View Latest

ServiceChannel

Represents a channel of work items that are received from your organization—for example, cases, chats, or leads.

For more information, see ServiceChannel in the Developer Guide, and Object Reference for Salesforce and Lightning Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
DeveloperName Developer Name string 80
DoesMinimizeWidgetOnAccept Minimize the Omni-Channel widget when work is accepted boolean
Id Service Channel ID id 18
IsDeleted Deleted boolean
Language Master Language picklist 40
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
MasterLabel Service Channel Name string 80
RelatedEntity Custom Object Definition ID picklist 255
SystemModstamp System Modstamp datetime