CallCtrAgentFavTrfrDestShare

Represents a sharing entry on a favorite transfer destination in the Omni-Channel softphone for voice call transfers. This object is available in API version 55.0 and later.

You can only create, edit, and delete sharing entries for standard objects whose RowCause field is set to Manual. Sharing entries for standard objects with different RowCause values are created as a result of your Salesforce org’s sharing configuration and are read-only. For some sharing mechanisms, such as sharing sets, sharing entries aren’t stored at all.

While Salesforce currently maintains read-only sharing entries for multiple sharing mechanisms, it’s possible that we’ll stop storing certain share records to improve performance. As a best practice, don’t create customizations that rely on the availability of these sharing entries. Any changes to sharing behavior will be communicated before they occur.

Note

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields

Field	Details
AccessLevel	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description The level of access the User or Group has to the transfer destination that’s marked as a favorite. Possible values are: `All` — Owner `Edit` — Read/Write `Read` — Read Only
ParentId	Type reference Properties Create, Filter, Group, Sort Description The unique ID of the parent object. This field is a relationship field. Relationship Name Parent Relationship Type Lookup Refers To CallCtrAgentFavTrfrDest
RowCause	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort Description Reason that this sharing entry exists. If you’re creating a sharing entry, the only permitted value is `Manual`. If no value is specified, the field defaults to `Manual`. All other RowCause values are read-only. After the sharing entry is created, this field can’t be edited. Possible values are: `CompliantDataSharing` — Compliant Data Sharing `GuestParentImplicit` — Associated guest user sharing `GuestPersonImplicit` — Associated Guest User Sharing `GuestRule` — Guest User Sharing Rule `ImplicitChild` — Account Sharing `ImplicitParent` — Associated record owner or sharing `ImplicitPerson` — Person Contact `LearningAssignment` — Learning Assignment Share `LearningAssignmentImplicit` — Learning Assignment Implicit Share `LearningItemAssignment` — Learning Item Assignment Share `Manual` — Manual Sharing `MfgTargetShare` — Manufacturing Target Sharing Rule `Owner` `Rule` — Sharing Rule `SharingRecordCollection` — Record Collection `SurveyShare` — Survey Sharing Rule `Team` — Sales Team `Territory` — Territory Assignment Rule `Territory2AssociationManual` — Territory Manual `Territory2Forecast` — Territory assignment for forecasting and reporting `TerritoryManual` — Territory Manual `TerritoryRule` — Territory Sharing Rule
UserOrGroupId	Type reference Properties Create, Filter, Group, Sort Description The unique ID of the User or Group that has been given access to the favorite transfer destination. This field is a polymorphic relationship field. Relationship Name UserOrGroup Relationship Type Lookup Refers To Group, User

Object Reference for the Salesforce Platform

CallCtrAgentFavTrfrDestShare

Supported Calls

Fields