WorkOrderShare | Object Reference for the Salesforce Platform

You can only create, edit, and delete sharing entries for standard objects whose RowCause field is set to Manual. Sharing entries for standard objects with different RowCause values are created as a result of your Salesforce org’s sharing configuration and are read-only. For some sharing mechanisms, such as sharing sets, sharing entries aren’t stored at all.

While Salesforce currently maintains read-only sharing entries for multiple sharing mechanisms, it’s possible that we’ll stop storing certain share records to improve performance. As a best practice, don’t create customizations that rely on the availability of these sharing entries. Any changes to sharing behavior will be communicated before they occur.

Note

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

Work orders or Field Service must be enabled in your organization. External users can’t access this object.

Fields

Field Name	Details
AccessLevel	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description Level of access that the user or group has to the work order. The possible values are: `Read` `Edit` `All` (This value isn’t valid for create or update calls.) Set to an access level that is at least equal to the organization’s default work order access level.
ParentId	Type reference Properties Create, Filter, Group, Sort Description The work order associated with the sharing entry. This is a relationship field. Relationship Name Parent Relationship Type Lookup Refers To WorkOrder
RowCause	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort Description Reason that this sharing entry exists. If you’re creating a sharing entry, the only permitted value is `Manual`. If no value is specified, the field defaults to `Manual`. All other RowCause values are read-only. After the sharing entry is created, this field can’t be edited. Valid values include: `Manual`—The User or Group has access because a user with “All” access manually shared the work order. `Owner`—The User is the owner of the work order. `Rule`—The User or Group has access via a work order sharing rule. `GuestRule`—The User or Group has access via a work order guest user sharing rule. `LpuImplicit`—The User has access to records owned by high-volume Experience Cloud site users via a share group.
UserOrGroupId	Type reference Properties Create, Filter, Group, Sort Description (Read Only) ID of the user or group that has access to the work order. This is a polymorphic relationship field. Relationship Name UserOrGroup Relationship Type Lookup Refers To Group, User