SwarmMember | Object Reference for the Salesforce Platform

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

To access this object for swarming in Salesforce, enable the Run Flows and Service Cloud User user permissions. For swarming in Slack, connect Salesforce to Slack and enable the Run Flows and Slack Service User user permissions.

Fields

Field	Details
AssignedDateTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description Date and time the member is added to the swarm.
CompletedDateTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description Date and time the member exits the swarm or the swarm closes.
HelpNeeded	Type textarea Properties Create, Nillable, Update Description Short description of the problem that the swarm is trying to solve.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description Timestamp when the current user last accessed this record, a record related to this record, or a list view.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description Timestamp when the current user last viewed this record or list view. If this value is null, the user might have only accessed this record or list view (LastReferencedDate) but not viewed it.
Name	Type string Properties Create, Filter, Group, idLookup, Sort, Update Description Name of the swarm or record number.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID of the Salesforce user assigned to a swarm. This field is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User
RelatedRecordId	Type reference Properties Create, Filter, Group, Sort, Update Description ID of the record the swarm’s problem is related to. The record can be of, for example, a case, incident, sales opportunity, or change request. This field is a polymorphic relationship field. Relationship Name RelatedRecord Relationship Type Lookup Refers To Account, Case, ChangeRequest, Incident, Opportunity, Problem, User
Status	Type picklist Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Status of the swarm member or swarm. Possible values are: `Closed` `In Progress` `New` The default value is `New`.
SwarmId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the swarm the member belongs to. This field is a relationship field. Relationship Name Swarm Relationship Type Lookup Refers To Swarm

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

SwarmMemberFeed: Feed tracking is available for the object.
SwarmMemberHistory: History is available for tracked fields of the object.
SwarmMemberOwnerSharingRule: Sharing rules are available for the object.
SwarmMemberShare: Sharing is available for the object.