Agentforce Life Sciences Developer Guide
jRemote Engagement
Enable sales and medical teams to connect with healthcare professionals virtually across
multiple channels, with interactive and compliant content, data collection capabilities, and
technology flexibility. The benefits of Remote Engagement include accessibility, compliance with
regulations like GDPR, increased productivity, convenience in scheduling, and the ability to
create interactions through video, voice, and digital assets. Users can plan, launch, conduct, and
finish remote calls or meetings, by using tracking, screen sharing, remote signatures, and
feedback capture.
For more details and a larger image, visit the Data Model Gallery.
Remote Engagement Objects in Life Sciences Customer Engagement
- Account
- Contact
- Digital Signature
- Video Call
- Video Call Participant
- Video Call Participant Request
- Video Call Participant Session
- Video Call Recording
- Visit
To learn more about all objects used in Life Sciences, see Life Sciences Objects.