Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Remote Engagement

Enable sales and medical teams to connect with healthcare professionals virtually across multiple channels, with interactive and compliant content, data collection capabilities, and technology flexibility. The benefits of Remote Engagement include accessibility, compliance with regulations like GDPR, increased productivity, convenience in scheduling, and the ability to create interactions through video, voice, and digital assets. Users can plan, launch, conduct, and finish remote calls or meetings, by using tracking, screen sharing, remote signatures, and feedback capture.

The data model diagram for Advanced Therapy Management with Health Cloud objects and Salesforce Scheduler objects.

For more details and a larger image, visit the Data Model Gallery.

To learn more about the standard objects used in this data model, refer Standard Objects.