Agentforce Life Sciences Developer Guide
jNote: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
Account Management
Account Management in the Life Sciences industry is crucial for organizations to
effectively manage their relationships with healthcare providers (HCPs) and healthcare
organizations (HCOs). The profile information serves as a foundation for various operational
activities within the organization, providing a comprehensive view of HCPs and HCOs including
their contact and social network details, specialties, affiliations, business licenses, ratings to
segment and categorize HCPs and HCOs, as well as territory and product, and team-specific details.
Life Sciences Cloud extends the Salesforce Core Account data model allowing organizations to
create a holistic view of their customers providing up-to-date information in support of their
business priorities.
For more details and a larger image, visit the Data Model Gallery.
To learn more about the standard objects used in this data model, refer Standard Objects.