Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

Medical Insights

Use Medical Insights to gather information that can help uncover patient needs, validate concepts, evaluate scientific data, identify challenges faced by healthcare providers, understand geographical differences in patient care, and identify opportunities and threats. These insights play a crucial role in informing strategies across medical, clinical, and commercial aspects to enhance patient care. Users can capture Medical Insights from various sources such as meetings, calls, and research. They can also tag, vote, and link similar insights to identify and review trending insights.

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Life Sciences Cloud for Customer Engagement is a pilot or beta service that is subject to the Beta Services Terms at Agreements - Salesforce.com or a written Unified Pilot Agreement if executed by Customer, and applicable terms in the Product Terms Directory. Use of this pilot or beta service is at the Customer's sole discretion.

To learn more about the standard objects used in this data model, refer Standard Objects.

Agentforce Life Sciences Developer Guide

Medical Insights