Control Center Roles for B2C Commerce

To use Control Center, you need an account in Account Manager. An account administrator for your org then assigns the appropriate Control Center roles.

If you don't have an account in Account Manager, ask your account administrator to create one for you.

There are two predefined Control Center roles.

  • Control Center Administrator—gives the account full administrative control over your organization's instances in Control Center. This Administrator role also gives the account the ability to configure permissions for other users in Control Center. Assign at least one person in the organization the Control Center Administrator role. This person can then log into Control Center, configure permissions for other users, and define fine-grained roles.
  • Control Center User—enables the account to perform any Control Center actions permitted by a Control Center Administrator.

In addition to the predefined roles, a Control Center Administrators can create fine-grained roles for a subset of Control Center users. For a large organization, roles can save you time. For a small organization, it can be easier to configure instance-level permissions for each user. Roles are also beneficial when you assign the same set of permissions to a group of users.

A fine-grained role binds one or more users to a set of instance-level permissions. For example, an administrator wants to give 10 users permission to three sandboxes. One approach is to repeat the instance-level permissions for each user, which requires the administrator to specify instance-level permissions 30 times. If the administrator defines a role, the admin specifies instance-level permissions only three times, once per instance. The administrator can then assign all 10 users to that single role.

An administrator can also use a combination of instance-level permissions and roles).