SupervisedCallInfo
Represents information about a supervised call.
new SupervisedCallInfo(param)
| Field | Type | Description |
|---|---|---|
| param | object | Information about the supervised call. |
| param.callId | string | Required. The unique vendor call ID. |
| param.voiceCallId | string | The unique voice call ID (voiceCallId). |
| param.callType | string | The type of call. Possible values: Inbound, Outbound, Callback, AddParticipant, Transfer. |
| param.from | string | The phone number in the “From” field of the call for inbound calls. |
| param.to | string | The phone number in the “To” field of the call for outbound calls. |
| param.supervisorName | string | The name of the supervisor who is barging in to the call. The name is shown to the supervised rep. |
| param.isBargedIn | boolean | Indicates whether the supervisor has barged in (true) or is listening in (false) to the call. |