init

Initialize the Connector API Interface.

Signature 

init(connectorConfig) → Promise.<InitResult>

Returns: InitResult — Represents the result type for the init call.

Parameters 
FieldTypeDescription
connectorConfigobjectThis object includes the entire call center configuration along with additional values. See below.

Values included in connectorConfig 
  • scvVendorLoginUrl
  • isACWAllowed
  • callCenterId
  • organizationId
  • scrtUrl
  • phoneServiceChannelName
  • callCenterType
  • phoneServiceChannelId
  • orgDomainName
  • userName
  • userId

Service Connector API Reference
Service Connector API Reference
Base Connector API
Connector API Methods
Common API Methods
downloadLogs
getAgentStatus
getAudioDevices
getContacts
getSharedCapabilities
getTelephonyConnector
handleMessage
init
logMessageToVendor
logout
onAgentWork
setAgentStatus
Voice API Methods
Connector API Class Objects
Supervisor API

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