Methods for Omni-Channel for Salesforce Console Integration Toolkit

Use these Salesforce Console Integration Toolkit API methods for Omni-Channel in Salesforce Classic.

• acceptAgentWork
• closeAgentWork
• declineAgentWork
• getAgentWorks
• getAgentWorkload
• getServicePresenceStatusChannels
• getServicePresenceStatusId
• login
• logout
• setServicePresenceStatus
• Methods for Omni-Channel Console Events