Methods for Omni-Channel for Salesforce Console Integration Toolkit
Use these Salesforce Console Integration Toolkit API methods for Omni-Channel in Salesforce Classic.
- acceptAgentWork
- closeAgentWork
- declineAgentWork
- getAgentWorks
- getAgentWorkload
- getServicePresenceStatusChannels
- getServicePresenceStatusId
- login
- logout
- setServicePresenceStatus
- Methods for Omni-Channel Console Events
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