Omni-Channel Components for the Salesforce Console Integration Toolkit

The Salesforce Console Integration Toolkit includes several objects that let you control how Omni-Channel works within the Salesforce console for your organization. If your org is using Salesforce Classic, use Salesforce Console Integration Toolkit methods.

If you need more information on the Salesforce Console Integration Toolkit, see Salesforce Console Integration Toolkit for Salesforce Classic.

Methods for Omni-Channel for Salesforce Console Integration Toolkit

Use these Salesforce Console Integration Toolkit API methods for Omni-Channel in Salesforce Classic.
Methods for Console Events

JavaScript can be executed when certain types of events occur in a console, such as when a user closes a tab. In addition to the standard methods for console events, there are a few events that are specific to Omni-Channel. These events apply to Salesforce Classic only.