Public Sector Solutions

Meet your mission with out-of-the-box applications designed for government service.
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Developer Guide

Public Sector Solutions Admin Guide 

Get up to speed on configuring Public Sector Solutions capabilities.
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Developer Guide

Public Sector Solutions Developer Guide

Learn about the Public Sector Solutions data models, fields, and other metadata.
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Documentation
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Lightning Web Components (LWC)

Build reusable UI components with the latest web standards.
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Apex

Write server-side logic with classes, triggers, and services.
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APIs and Integration

Connect systems and data sources using declarative tools, APIs, and event-based interactions.
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Developer Experience (DX)

Set up your development environment with open tooling and sandboxes.
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DevOps

Simplify your DevOps processes and improve team collaboration.
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Salesforce Flow

Automate processes for every app, experience, and portal with declarative tools, and extend your processes with code.
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Mobile SDK

Develop pixel perfect, custom mobile apps powered by the Salesforce Platform.
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Lightning Web Components for Mobile

Build, preview, and debug mobile-ready Lightning Web Components.
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Messaging for In-App

Embed Enhanced Messaging into your native mobile apps.
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Security

Learn to build secure applications on Salesforce.
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Identity

Build apps that give users the right access to the right resources at the right time.
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Salesforce Functions

Build complex business logic or compute-intensive activity on the Salesforce Platform.
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Heroku

Build and run elastic-scale applications and services in any language.
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Lightning Design System

Deliver the best possible user experience across all your apps.

Salesforce Platform
developer guide

Service Cloud Voice Implementation Guide

Fine-tune your Service Cloud Voice implementation using examples for common use cases.
developer guide

Knowledge Developer Guide

Create, manage, and securely share your company information to improve support using declarative tools or an API.
developer guide

Messaging Object Model

Learn how to use core objects, including config, error, channel, and conversation objects, to manage messaging tasks.
developer guide

Omni-Channel Developer Guide

Customize your Omni-Channel records and console integration with Omni-Channel API objects and console methods.
developer guide

Messaging for In-App Developer Guide

Provide a modern messaging experience directly from your iOS or Android mobile app.
developer guide

Messaging for Web Developer Guide

Provide a modern messaging experience directly from your website.
developer guide

Einstein Bots Developer Cookbook

Discover common use cases for building a customer service bot for your agents and customers.
developer guide

Field Service Developer Guide

Find reference information and code examples to help you understand and customize Field Service features with code.
developer guide

Partner Messaging

Integrate third-party messaging services with Salesforce.
developer guide

Messaging for In-App Developer Guide

Provide a modern messaging experience directly from your iOS or Android mobile app.
developer guide

Einstein Bots API and SDK

Link channels with your Einstein bots, access records, run automation, and build great conversational experiences.
developer center

Flow Developer Center

Visit the Salesforce Flow Developer Center and automate processes for all your applications, experiences, and portals.

Service Cloud

Public Sector Solutions Trial Orgs

Get hands-on with Public Sector Solutions in a variety of trial org configurations.

Tools
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Public Sector Solution Basics 

300 PointsDiscover how Public Sector Solutions helps government agencies streamline processes.
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Get to Know Omnistudio 

2000 PointsProvide guided experiences for Salesforce customers with the OmniStudio digital engagement suite.

Trailhead

Skill up on Salesforce's free educational platform.