Agent API Considerations

Review these considerations before you use the Agent API.

The Agent API isn’t supported for agents of type “Agentforce (Default)”.

Agent API usage impacts credit consumption as described in the following Salesforce help topic: Generative AI Usage and Billing.

The Agent API has a 120-second timeout. When a call times out, you receive an HTTP 500 response.

If your org is on Government Cloud, use api.gov.salesforce.com as the base endpoint for all Agent API requests instead of api.salesforce.com. The path and request format are otherwise identical to the standard endpoint. For example, to start a session, use https://api.gov.salesforce.com/einstein/ai-agent/v1/agents/{AGENT_ID}/sessions.

• Get Started with Agent API
• Agent API Examples
• Agent API Troubleshooting
• Agent API Reference

j

Get Started

Agentforce Examples

Agent Script

Agentforce DX

Agentforce APIs and SDKs

Chat with Agents Using Agent API

Get Started

Session Lifecycle

Examples

Variables

Considerations

Troubleshooting

Test Agents Using Testing API

Create Customer Chats using Enhanced Chat v2

Build a Custom Chat Client with Custom Connections

Manage Data Libraries with ADL API

Export Agentforce Session Tracing Data

Agentforce Actions

Agentforce Service Errors

Models and Prompts

Headless Agentforce Development