| AccessLevel |
- Type
- picklist
- Properties
-
Create, Filter, Group, Restricted picklist, Sort, Update
- Description
- Level of access that the User or Group has to the SOSSession. The possible values are:
- Read
- Edit
-
All (This value is not valid for create() or update() calls.)
This field must be set to an access level that
is higher than the organization’s default access
level for live chat transcripts.
|
| ParentId |
- Type
- reference
- Properties
-
Create, Filter, Group, Sort
- Description
- ID of the parent object, if any.
|
| RowCause |
- Type
- picklist
- Properties
-
Create, Filter, Group, Nillable, Restricted picklist, Sort
- Description
- Reason that this sharing entry exists. Values can include:
-
Manual—The user or group has access
because a user with “All” access
manually shared the SOSSession with them.
-
Owner—The user is the owner of the SOSSession or is in a role above the SOSSession owner in the role hierarchy.
|
| UserOrGroupId |
- Type
- reference
- Properties
-
Create, Filter, Group, Sort
- Description
- ID of the user or group that has been given access to the SOSSession.
|