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Asset
Represents an item of commercial value (such as a product sold by your company or by a competitor) that a customer has purchased and installed.
Supported Calls
create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()
Fields
Usage
Use this object to track assets previously sold into customer accounts. With asset tracking, a client application can quickly determine which products were previously sold or are currently installed at a specific account.
For example, your organization might want to renew and up-sell opportunities on products sold in the past. Similarly, your organization might want to track competitive products that exist in a customer environment that could potentially be replaced or swapped out.
Asset tracking is also useful for product support, providing detailed information to assist with product-specific support issues. For example, the PurchaseDate or SerialNumber could indicate whether a given product has certain maintenance requirements, including product recalls. Similarly, the UsageEndDate might indicate when the asset was removed from service or when a license or warranty expires.
If an application creates a new Asset record, it must at least specify a Name and either an AccountId, ContactId, or both.