Represents a sharing entry on a Case.
Supported Calls
describeSObjects(), create(), delete(), query(), retrieve(), update(), upsert()
Special Access
Rules
Customer Portal users can’t access this object.
Fields
| CaseAccessLevel |
- Type
- picklist
- Properties
-
Filter, Group, Restricted picklist, Sort
- Description
- Level of access that the User or Group has to the Case. The possible values are:
- Read
- Edit
-
All This value is not valid for creating or deleting records.
This field must be set to an access level that is higher than
the organization’s default access level for cases.
|
| CaseId |
- Type
- reference
- Properties
-
Filter, Group, Sort
- Description
- ID of the Case associated with this sharing entry. This field can't be updated.
|
| IsDeleted |
- Type
- boolean
- Properties
-
Defaulted on create, Filter
- Description
- Indicates whether the object has been moved to the Recycle Bin (true) or not (false). Label is Deleted.
|
| RowCause |
- Type
- picklist
- Properties
-
Filter, Group, Restricted picklist, Sort
- Description
- Reason that this sharing entry exists. You can only write to this field when its value is either
omitted or set to Manual (default). Values may
include:
-
Manual—The User
or Group has access because a user with “All” access manually shared the Case
with them.
-
Owner—The User
is the owner of the Case.
-
ImplicitChild—User
or Group has access to the Case
on the Account associated with this Case.
-
Rule—The User
or Group has access via a Case
sharing rule.
|
| UserOrGroupId |
- Type
- reference
- Properties
-
Filter, Group, Sort
- Description
- ID of the User or Group that has been given access to the Case. This field can't be updated.
|
Usage
This object allows you to determine
which users and groups can view and edit Case records owned by other users.
If you attempt to create a new record that matches an existing
record, request updates any modified fields and returns the existing
record.
j