MessagingChannelSkill

Junction object that represents an association between MessagingChannel and Skill. This object is available in API version 45.0 and later.

For example, when we want to use Omni-Channel skills-based routing in Live message, this object maintains the mapping between the messaging channel and the skill.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Fields

Field Name	Details
MessagingChannelId	Type reference Properties Filter, Group, Sort Description ID of the MessagingChannel.
SkillId	Type reference Properties Create, Filter, Group, Sort, Update Description ID of the Skill.

Object Reference for Salesforce and Lightning Platform

MessagingChannelSkill

Supported Calls

Fields