Shift | Object Reference for Salesforce and Lightning Platform

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), upsert()

Special Access Rules

Field Service must be enabled. Users must have Field Service permission.

Fields

Field	Details
EndTime	Type dateTime Properties Create, Filter, Sort, Update Description The date and time that the shift ends.
JobProfileId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The job profile associated with the shift. Available in API versions 47.0 and later.
Label	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The label that a shift is given.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The date and time when the current user last viewed a related record.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The date and time when the current user last viewed this record.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The owner of the shift. This is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User
ServiceResourceId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the service resource the shift belongs to. Available in API versions 47.0 and later. This is a relationship field. Relationship Name ServiceResource Relationship Type Lookup Refers To ServiceResource
ServiceTerritoryId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The ID of the service territory the shift belongs to. Available in API versions 47.0 and later. This is a relationship field. Relationship Name ServiceTerritory Relationship Type Lookup Refers To ServiceTerritory
ShiftNumber	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The number automatically given to the shift upon creation.
StartTime	Type dateTime Properties Create, Filter, Sort, Update Description The date and time that the shift starts.
Status	Type picklist Properties Create, Filter, Group, Sort, Update Description Describes the status of the shift. Users can create custom values. Default values are: `Tentative` `Published` `Confirmed`
StatusCategory	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description Describes the status of the shift using static values. This field is derived from Status using the mapping defined in setup. Possible values are: `Tentative` `Published` `Confirmed`
TimeSlotType	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description Type of time slot for the shift. The same setup values as the TimeSlot field in the OperatingHours object. Possible values are: `Normal` (default value) `Extended`

Usage

Scheduling and dispatching service resources using shift data is not supported in API version 46.0, and is a pilot feature in API version 47.0.

Associated Objects

This object has the following associated objects. Unless noted, they are available in the same API version as this object.

ShiftFeed: Feed tracking is available for the object.
ShiftHistory: History is available for tracked fields of the object.
ShiftOwnerSharingRule: Sharing rules are available for the object.
ShiftShare: Sharing is available for the object.