ConversationContextEntry

Represents the context of a message or an event in the chat history between an agent and a messaging user. This object is available in API version 47.0 and later.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field	Details
ConversationContextEntryName	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort
CustomDetailContextKey	Type textarea Properties Create, Nillable
CustomDetailContextValue	Type textarea Properties Create, Nillable
ParentId	Type reference Properties Create, Filter, Group, Sort

Object Reference for Salesforce and Lightning Platform

ConversationContextEntry

Supported Calls

Fields