MessagingSession

Represents a session on a Messaging channel. This object is available in API version 47.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field	Details
AcceptTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update
AgentMessageCount	Type int Properties Nillable
AgentType	Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort Description Possible values are: `Agent` `Bot` `BotToAgent`—Bot & Agent
CaseId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update
ChannelEndUserFormula	Type string Properties Filter, Group, idLookup, Nillable, Sort
ChannelGroup	Type string Properties Create, Filter, Group, Nillable, Sort, Update
ChannelIntent	Type string Properties Create, Filter, Group, Nillable, Sort, Update
ChannelKey	Type string Properties Filter, Group, Nillable, Sort
ChannelLocale	Type string Properties Create, Filter, Group, Nillable, Sort, Update
ChannelName	Type string Properties Filter, Group, Nillable, Sort
ChannelType	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description Possible values are: `Facebook` `Phone` `Text`
EndTime	Type dateTime Properties Create, Filter, Nillable, Sort
EndUserAccountId	Type reference Properties Filter, Group, Nillable, Sort
EndUserContactId	Type reference Properties Filter, Group, Nillable, Sort
EndUserMessageCount	Type int Properties Nillable
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort
LeadId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update
MessagingChannelId	Type reference Properties Create, Filter, Group, Sort
MessagingEndUserId	Type reference Properties Create, Filter, Group, Sort
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort
OpportunityId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update
Origin	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort Description Possible values are: `AgentInitiated` `ConversationClose` `InboundInitiated` `OptIn`—Opt In Status Change `OptOut`—Opt Out Status Change `TriggeredOutbound`
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update
PreviewDetails	Type string Properties Nillable
SessionKey	Type string Properties Create, Filter, Group, Nillable, Sort
StartTime	Type dateTime Properties Create, Filter, Nillable, Sort
Status	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort Description Possible values are: `Active` `Ended` `New` `Waiting`
TargetUserId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update

Object Reference for Salesforce and Lightning Platform

MessagingSession

Supported Calls

Fields