ActionCadenceTracker | Object Reference for Salesforce and Lightning Platform

An ActionCadenceTracker record is created when you add a target to a sales cadence. Use ActionCadenceTracker to learn about a running sales cadence target, including its state, current step, assigned prospect, and reason for completion.

Supported Calls

describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Fields

Field	Details
ActionCadenceId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the related ActionCadence.
CompletionDisposition	Type picklist Properties Filter, Group, Nillable, Sort Description The target’s disposition when it exited the sales cadence. This field contains a value if the target’s state is Completed. Sales reps can set this value when removing a target from a sales cadence. This field is available in API version 51.0 and later. Possible values are: `Bad Data` — some of the target’s data is incorrect or invalid. `Contact Later` — the target asked to be contacted at a later date. `Customer Connected` — the sales rep contacted the target. `Customer Engaged` — the target engaged with an email. `Disqualified`— a sales rep determined that the target is not qualified. `Duplicate` — the target has a duplicate lead, contact, or person account record. `No Response` — the target did not reply to any outreach. `Not Interested` — the target stated a lack of interest. `Success` — the sales cadence outreach was successful.
CompletionReason	Type picklist Properties Filter, Group, Nillable, Restricted picklist, Sort Description The reason that the target completed the sales cadence. This field contains a value if the target’s state is Completed. Possible values are: `AutomaticallyExited` — the target completed because a global exit condition occurred. This value is available in API version 49.0 and later. `DaisyChained` — the target completed because it’s connected to another sales cadence. `LeadConverted` — the target completed because the lead converted. `ManuallyRemoved` — the target completed because the sales rep removed it from the sales cadence. `ManuallyRemovedNoAccess`— reserved for future use. `NoMoreSteps` — the target completed the sales cadence because all the sales cadence steps were completed.
CurrentStepId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the current ActionCadenceStepTracker.
ErrorMessage	Type string Properties Filter, Group, Nillable, Sort Description If an error occurs while this target is being completed, this field contains the error message.
ExitGlobalRuleId	Type reference Properties Filter, Group, Nillable, Sort Description If a global exit condition occurs, a target completes. One example of a global exit condition is an email returned because of an invalid address. If the target completed because a global exit condition occurred, this field contains the ID of the ActionCadenceRule record that evaluated as `true`. This field is available in API version 49 and later.
IsTrackerActive	Type boolean Properties Defaulted on create, Filter, Group, Sort Description Indicates whether the action cadence target is active `(true)` or not `(false)`. An action cadence target is active if the state is `Running`, `Paused`, `Processing`, or `Initializing`. Only active targets count against the org limit of 150,000 trackers. This field is available in API version 50 and later.
LastCompletedStepId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the last completed ActionCadenceStepTracker.
OwnerId	Type reference Properties Filter, Group, Sort Description The ID of the user who is assigned to complete the sales cadence steps for the target.
State	Type picklist Properties Filter, Group, Restricted picklist, Sort Description The state of the current step. Possible values are: `Complete` `Error` `Initializing` `Paused` `Processing`—Salesforce is working on changing the state of this step. We recommend that you filter out steps that have this state from your dashboards. `Running`
TargetId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the target that is assigned to this sales cadence.

Usage

Use ActionCadenceTracker to see what targets are currently assigned to an active sales cadence.

1select TargetId from ActionCadenceTracker where ActionCadenceId=<Id of the sales cadence> and State= "Running"