CaseTeamMember

Represents a case team member, who works with a team of other users to help resolve a case.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()

As of Spring ’20 and later, only users with read access to the Case object can access this object.

Field	Details
MemberId	Type reference Properties Create, Filter, Group, Sort Description The ID of the user or contact who is a member on a case team. This is a polymorphic relationship field. Relationship Name Member Relationship Type Lookup Refers To Contact, User
ParentId	Type reference Properties Create, Filter, Group, Sort Description The ID of the case with which the case team member is associated. This is a relationship field. Relationship Name Parent Relationship Type Lookup Refers To Case
TeamRoleId	Type reference Properties Create, Filter, Group, Sort, Update Description The ID of the case team role with which the case team member is associated. This is a relationship field. Relationship Name TeamRole Relationship Type Lookup Refers To CaseTeamRole
TeamTemplateId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the predefined team with which the case team member is associated. This is a relationship field. Relationship Name TeamTemplate Relationship Type Lookup Refers To CaseTeamTemplate
TeamTemplateMemberId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the team member included in a predefined case team. This is a relationship field. Relationship Name TeamTemplateMember Relationship Type Lookup Refers To CaseTeamTemplateMember