|
ArchivedById
|
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
- The ID of the user who archived the article.
|
|
ArchivedDate
|
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date the article version was
archived.
|
|
ArticleArchivedById
|
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
- The ID of the user who archived the article.
|
|
ArticleArchivedDate
|
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date the article was archived.
|
|
ArticleCaseAttachCount
|
- Type
- int
- Properties
- Filter, Group, Nillable, Sort
- Description
- The number of cases where this article is attached.
|
|
ArticleCreatedById
|
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
- The ID of the user who created the article.
|
|
ArticleCreatedDate
|
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date the article was created.
|
|
ArticleMasterLanguage
|
- Type
- picklist
- Properties
- Filter, Group, Nillable, Restricted picklist, Sort
- Description
- The article's original language. Only accessible if your knowledge base
supports multiple languages.
|
|
ArticleNumber
|
- Type
- string
- Properties
- Autonumber, Defaulted on create, Filter, Sort
- Description
- The unique number automatically assigned to the article when it's created. You can't change the format or
value for this field.
|
|
ArticleTotalViewCount
|
- Type
- int
- Properties
- Filter, Group, Nillable, Sort
- Description
- Total number of views for the article.
|
|
AssignedById
|
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
- The ID of the user who assigned the article.
|
|
AssignedToId
|
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
- The ID of the user assigned to the article.
|
|
AssignmentDate
|
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date the article was assigned to a user.
|
|
AssignmentDueDate
|
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The due date when an article is assigned.
|
|
AssignmentNote
|
- Type
- textarea
- Properties
- Filter, Nillable, Sort
- Description
- Notes to the assignee from the user who assigned the article.
|
|
FirstPublishedDate
|
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date when the article was first published.
|
|
IsLatestVersion
|
- Type
- boolean
- Properties
- Defaulted on create, Filter, Group, Sort
- Description
- Indicates whether the article is the most current version. (true) or not (false). This field can be true on the online or published version, a draft version in
the master language, a draft version in a translation, and the latest archived version. However, you can’t filter by (PublishState=’Online’) and
(IsLatestVersion=false) because the online version is also the latest version. This field is available in API version 24.0 and later.
|
| IsMasterLanguage |
- Type
- boolean
- Properties
- Defaulted on create, Filter, Group, Sort
- Description
-
Indicates whether the article has one or more translations associated with it (true) or not (false).
Only accessible if your knowledge base
supports multiple languages.
|
| IsOutOfDate |
- Type
- boolean
- Properties
- Defaulted on create, Filter, Group, Sort
- Description
-
Indicates whether the source article has been updated since this translated version was created (true) or not (false).
Only accessible if your knowledge base
supports multiple languages.
|
|
IsVisibleInApp
|
- Type
- boolean
- Properties
- Defaulted on create, Filter, Group, Sort
- Description
- Required. Indicates whether the article is visible in the Articles tab (true) or not (false).
|
|
IsVisibleInCsp
|
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Required. Indicates whether the article is visible in the Customer Portal (true) or not (false).
|
|
IsVisibleInPkb
|
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Required. Indicates whether the article is visible in the public knowledge base (true) or not (false).
|
|
IsVisibleInPrm
|
- Type
- boolean
- Properties
- Create, Defaulted on create, Filter, Group, Sort, Update
- Description
- Required. Indicates whether
the article is visible in the partner portal
(true) or
not (false).
|
|
KnowledgeArticleId
|
- Type
- reference
- Properties
- Filter, Group, Sort
- Description
- The ID of the article independent from its version. The value for this field is retrieved from
the Id field of the KnowledgeArticle
object.
|
|
Language
|
- Type
- picklist
- Properties
- Create, Filter, Group, Restricted picklist, Sort
- Description
-
The language that the article is written
in, such as French or Chinese (Traditional).
Querying or searching
articles in SOSL require that you specify the
Language field in the WHERE
clause. The language must be the same for all
article types.
Before API version 47.0, you
must include the Language field
to filter queries on Knowledge article versions. In
API version 47.0 and later, you can filter queries
on Knowledge article versions with or without
Language depending on what
you are querying.
|
|
LastPublishedDate
|
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- The date when the article was last published.
|
| MasterVersionId |
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
-
ID of the source article, if the article is the translation of a source article.
Only accessible if your knowledge base
supports multiple languages.
|
|
MigratedToFromArticleVersion
|
- Type
- string
- Properties
- Filter, Group, Nillable, Sort
- Description
- The ID for the corresponding pre- or post-migration article version. Contains values only in orgs that migrate from Classic to
Lightning Knowledge. Available in API version 43.0 and later.
|
|
OwnerId
|
- Type
- reference
- Properties
- Filter, Group, Sort
- Description
- The ID of the article's owner.
|
|
PublishStatus
|
- Type
- picklist
- Properties
- Defaulted on create, Filter, Group, Restricted picklist, Sort
- Description
-
The publication status for the article:
-
Draft: any draft articles.
-
Online: articles published in Salesforce Knowledge.
-
Archived: archived articles.
A user must have the “Manage Articles” permission enabled to use Online.
Article queries and searches in SOQL or SOSL require that you specify either the PublishStatus or the Id field
in the WHERE clause. You can search for only one publication status per article type in a single SOSL query. When searching for articles with a
PublishStatus of Archived, also check that IsLatestVersion equals
false in your WHERE clause.
|
| RecordTypeId |
- Type
- reference
- Properties
- Create, Filter, Group, Nillable, Sort, Update
- Description
- Indicates the API Name that describes the type of article. Use the record
type to determine the article structure and other settings for different types
of content.
|
|
SourceId
|
- Type
- reference
- Properties
- Filter, Group, Nillable, Sort
- Description
- ID of the source from which the article was created (Case or Reply).
|
|
Summary
|
- Type
- textarea
- Properties
- Create, Filter, Nillable, Sort, Update
- Description
- Summary of the article. Maximum size is 1000 characters.
|
|
Title
|
- Type
- string
- Properties
- Create, Defaulted on create, Filter, Group, idLookup, Sort, Update
- Description
- Required. Article's title. Maximum size is 255 characters.
|
| TranslationCompletedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
-
Date and time when the article was last translated.
Only accessible if your knowledge base
supports multiple languages.
|
| TranslationExportedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
-
Date and time when the article was last exported for translation.
Only accessible if your knowledge base
supports multiple languages.
|
| TranslationImportedDate |
- Type
- dateTime
- Properties
- Filter, Nillable, Sort
- Description
- Date and time when the article was last imported for translation. Only accessible if your knowledge base
supports multiple languages.
|
|
UrlName
|
- Type
- string
- Properties
- Create, Filter, Group, idLookup, Sort, Update
- Description
- Required. Represents the article's URL. Can
contain alphanumeric characters and hyphens but
can't begin or end with a hyphen. This value should
be unique regardless of context. (For example, a
unique value allows you to get expected results when
running an Apex test with SeeAllData set to
false.)
UrlName is case-sensitive and its maximum size is 255
characters.
|
| ValidationStatus |
- Type
- picklist
- Properties
- Defaulted on create, Filter, Group
- Description
-
Shows whether the content of the article has been validated. Possible values are Validated and Not Validated. The default value is Not Validated.
This field is available in API version 24.0 or later.
|
|
VersionNumber
|
- Type
- int
- Properties
- Group, Sort
- Description
- The number assigned to a version of an article. This field is available in API version 24.0 and
later.
|