WorkforceCapacityUnit

Represents the number of resources allocated or needed to handle specific set of work items at a timestamp within a specific duration. This object is available in API version 51.0 and later.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Special Access Rules

The org must have the Workforce Engagement license. To view, create, edit, or delete records, the user must have the Workforce Engagement Analyst permission set.

Fields

Field	Details
AssignedTotalCount	Type double Properties Create, Filter, Nillable, Sort Description The number of shifts assigned at specific time period.
AvailableTotalCount	Type double Properties Create, Filter, Nillable, Sort Description The total number of shifts scheduled at a specific time period.
DateTime	Type dateTime Properties Create, Filter, Sort, Update Description The timestamp of the data point.
JobProfileName	Type string Properties Filter, Group, Nillable, Sort Description The derived field from the WorkDemographic SkillSet field.
MaxCount	Type int Properties Create, Filter, Group, Nillable, Sort Description The max number of resources allocated or needed at a specific time period.
MeasureUnit	Type picklist Properties Create, Defaulted on create, Filter, Group, Restricted picklist, Sort, Update Description The time interval (in minute). We currently support 60(hourly), 1440(daily), and 10080 (weekly) intervals. Possible values are: `10080`—Weekly `1440`—Daily `15`—15 Mins `30`—30 Mins `60`—Hourly The default value is '1440'.
OriginalTotalCount	Type int Properties Create, Filter, Group, Sort Description The original total number of resources allocated or needed at specific time period calculated from the planning process.
ResourceGap	Type int Properties Filter, Group, Nillable, Sort Description Represents the resource gap between the available and required resources.
ServiceTerritoryName	Type string Properties Filter, Group, Nillable, Sort Description The derived field from the WorkDemographic Region field.
TotalCount	Type int Properties Filter, Group, Nillable, Sort Description The total number of resources allocated or needed at specific time period. It represents the updated count after the adjustment. This value is the same as OriginalTotalCount if no adjustments were made. This is a calculated field.
WorkDemographicId	Type reference Properties Create, Filter, Group, Sort, Update Description The foreign key to WorkDemographic object. This is a relationship field. Relationship Name WorkDemographic Relationship Type Lookup Refers To WorkDemographic
WorkforceCapacityId	Type reference Properties Create, Filter, Group, Sort Description The foreign key to WorkCapacity object. This is a relationship field. Relationship Name WorkforceCapacity Relationship Type Lookup Refers To WorkforceCapacity

Object Reference for Salesforce and Lightning Platform

WorkforceCapacityUnit

Supported Calls

Special Access Rules

Fields