UnifiedEmail

Represents an email that was captured or synced from an EmailMessage or Task record. This object is available for reports and dashboards in the Winter ’24 release and later.

Supported Calls

describeSObjects(), query(), retrieve()

This object is available only for reporting. It isn’t supported for SOQL queries and APIs.

Note

Special Access Rules

Einstein Activity Capture and Activity 360 Reporting must be enabled.

Fields

Field	Details
ActivityDateTime	Type dateTime Properties Filter, Sort Description The date and time of the email in the Coordinated Universal Time (UTC) time zone.
ActivitySubType	Type picklist Properties Filter, Nillable, Restricted picklist Description Always blank for this object.
ActivityType	Type picklist Properties Filter, Nillable, Restricted picklist Description The type of activity. Possible value is `UnifiedEmail`.
DetailId	Type reference Properties Filter, Group, Nillable, Sort Description The ID of the object that contains detailed activity-specific information. The object depends on the activity type. For example, the detail for a Task activity is a Task object. The detail for an Event activity is an Event object. If the email was captured from Einstein Activity Capture, this field returns a blank value. This field is a relationship field. Relationship Name Detail Relationship Type Lookup Refers To EmailMessage
Direction	Type picklist Properties Filter, Nillable, Restricted picklist Description The direction in which the email was sent or received. Possible values are: `Inbound` `Internal` `Outbound`
InternalEventKey	Type string Properties Filter, Group, Nillable, Sort Description Reserved for internal use.
IsInsightAvailable	Type boolean Properties Defaulted on create, Filter Description Indicates whether the activity has an insight associated with it (`true`) or not (`false`). The default value is `false`.
IsPrivate	Type boolean Properties Defaulted on create Filter Description Indicates whether the activity's sensitive fields (Subject and Snippet) are masked (`true`) or visible (`false`) for non-owners. The default value is `false`.
Snippet	Type string Properties Nillable Description An abbreviation of the email content. This field has a maximum length of 255 characters.
Subject	Type string Properties None Description Contains the subject of the email.

Object Reference for the Salesforce Platform

UnifiedEmail

Supported Calls

Special Access Rules

Fields