UserServicePresence

Represents a presence user’s real-time presence status. This object is available in API version 32.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see UserServicePresence in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length	Precision	Scale
`AtCapacityDuration`	At Capacity Duration	int	9
`AverageCapacity`	Average Capacity	double			10	2
`ConfiguredCapacity`	Configured Capacity	int	9
`ConfiguredInterruptCapacity`	Configured Interruptible Capacity	int	9
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`CurrencyIsoCode`	Currency ISO Code	picklist		3
`Id`	User Presence ID	id		18
`IdleDuration`	Idle Duration	int	9
`IsAway`	Is Away	boolean
`IsCurrentState`	Is Current State	boolean
`IsDeleted`	Deleted	boolean
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`Name`	Name	string		255
`OwnerId`	Owner ID	reference		18
`ServicePresenceStatusId`	Service Presence Status ID	reference		18
`StatusDuration`	Status Duration	int	9
`StatusEndDate`	Status End Date	datetime
`StatusStartDate`	Status Start Date	datetime
`SystemModstamp`	System Modstamp	datetime
`UserId`	User ID	reference		18

Salesforce Field Reference Guide

UserServicePresence

Fields