Actions Developer Guide

Introducing Actions
Action Objects
Apex Actions
Assign Enablement Program
Apply Case Classification Recommendations
B2B and D2C Commerce Actions
Cancel Approval Submission Action
Commerce Checkout Flow Actions
Convert Base64 Speech to Text Action
Create Service Document Actions
Create Service Report Actions
Custom Notification Actions
Deploy Data Kit Components Action
Email Alert Actions
Einstein Bots Actions
Exit Individuals from a Flow Action
Explore Conversation Actions
Flow Actions
Generate Order Summary Action
Generate Work Orders Actions
Get Assessment Response Summary
Get Conversation Intelligence Action
Get Conversation Transcript Action
Get Data Graph Data By Lookup
Get Data Graph Metadata
Knowledge Actions
Lead Action
Live Message Notification Actions
Omni-Channel Action
Apply Payment Action
Payment Sale Action
Perform Survey Sentiment Analysis
PlatformAction
Post to Chatter Actions
Preview Cart to Exchange Order
Prompt Template Actions
Quick Actions
Reassign Approval Work Item Action
Recall Approval Submission Action
Refresh Metric Actions
Review Approval Work Item Action
Sales Engagement Actions
Salesforce Omnichannel Inventory Actions
Salesforce Order Management Actions
Send Conversation Messages Actions
Send Notification Actions
Session-Based Permission Set Actions
Simple Email Actions
Speech to Text Action
Submit Exchange Order
Submit for Approval Actions
Survey Invitation Actions
Text to Speech Action (Beta)
Work Plan and Work Step Actions
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Salesforce Omnichannel Inventory Actions

Manage inventory availability and provide omnichannel commerce experiences in flows with Salesforce Omnichannel Inventory.

For more information about using Omnichannel Inventory actions in flows, see Salesforce Omnichannel Inventory Flow Core Actions in Salesforce Help.

These actions are available in API version 51.0 and later.

Your org must have Salesforce Omnichannel Inventory enabled.

Supported REST HTTP Methods

URI
Get a specific Omnichannel Inventory action:
/services/data/vXX.X/actions/standard/oci_action_name
Formats
JSON, XML
HTTP Methods
GET
Authentication
Authorization: Bearer token
Notes
You can also call the corresponding Connect REST API endpoints or Apex ConnectApi methods. For more information, see Omnichannel Inventory Resources in the Connect REST API Developer Guide and ConnectApi Namespace in the Apex Developer Guide.
In flows, Omnichannel Inventory action inputs and outputs use Apex-defined variables that map to input and output classes in the ConnectApi namespace.