Exit Individuals from a Flow Action

Remove individuals from a single segment-triggered, automation event-triggered, or on-demand flow. This action is available in API version 66.0 and later.

For example, a flow sends automated reminder emails to an individual to complete a purchase. To prevent redundant communications and maintain a personalized customer journey after the purchase is complete, use this action to remove the individual from the flow.

Supported REST HTTP Methods 

URI: /services/data/vXX.X/actions/custom/exitIndividualsFromFlow/flow_API_name

Formats: JSON, XML

HTTP Methods: POST

Authentication: Authorization: Bearer token

Inputs 

InputTypeDescription
individualIdstringRequired. The ID of the individual data model object (DMO).
flowVersionIdstringThe version ID of the flow from which the individual is removed. If this field isn’t set, then the individual is exited from all running versions of the flow.
descriptionstringA description of the action, for example, the reason that the individual is removed from the flow.

Outputs 

None

Usage 

Sample Input

1{
2  "inputs": [
3    {
4      "individualId": "003R000000ExAmPlE",
5      "flowVersionId": "301R000000AbCdEfG",
6      "description": "Customer completed purchase via external portal."
7    }
8  ]
9}