| attendeeAuthenticated |
Boolean |
Checks if the initiating attendee is authenticated. |
55.0 |
| attendeeVerificationTime |
String |
The attendee verification time. |
55.0 |
| attendeeVerified |
Boolean |
Checks if the initiating attendee is verified. |
55.0 |
| communicationChannel |
String |
The communication channel for an engagement interaction. |
55.0 |
| contextId |
String |
The context ID for an engagement interaction. |
55.0 |
| customFields |
List<ConnectApi.EngagementCustomFieldsOutput> |
The list of custom fields. |
56.0 |
| duration |
String |
The duration of an engagement interaction. |
55.0 |
| endDateTime |
String |
The end date and time of an engagement interaction. |
55.0 |
| engagementAttendees |
List<ConnectApi.EngagementAttendeeDetailsOutput> |
The engagement attendee details. |
55.0 |
| engagementTopics |
List<ConnectApi.EngagementTopicOutput> |
The engagement topic details. |
55.0 |
| externalIdentifierId |
String |
The external identifier ID of an engagement interaction. |
55.0 |
| id |
String |
The engagement interaction ID. |
55.0 |
| initiatingAttendeeId |
String |
The initiating attendee ID. |
55.0 |
| mappedState |
String |
The mapped state for an engagement interaction. |
55.0 |
| ownerId |
String |
The owner ID of an engagement interaction. |
55.0 |
| phoneNumber |
String |
The phone number of the caller who initiates an engagement
interaction.The phone number is used to get the context of the previous
engagement. |
57.0 |
| reason |
String |
The reason of the EngagementInteraction. |
56.0 |
| sentiment |
String |
The sentiment of an initiating attendee. |
55.0 |
| startDateTime |
String |
The start date and time of an engagement interaction. |
55.0 |
| status |
String |
The status of an engagement interaction. |
55.0 |
| type |
String |
The type of an engagement interaction. |
55.0 |
j