ServiceInfoRequestDetail

Represents additional details about a service information request, such as the detail type and detail code. This object is available in API version 63.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

DetailCodeId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The code for the issue encountered while processing the request.

This field is a polymorphic relationship field.
Relationship Name: DetailCode
Refers To: CodeSet, CodeSetBundle

DetailCodeType

Type: picklist
Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description: Specifies the type of issue encountered while processing the request.

DetailType

Type: picklist
Properties: Create, Filter, Group, Restricted picklist, Sort, Update
Description: Specifies the type of detail added to the service information request. For example, an issue encountered while processing the request.
Possible values:
- Assertion Identifier
- Issue
- OrderDetail

DetailValue

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The value of the detail type. For example, the assertion ID when the detail type is Assertion Identifier.

LastReferencedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The date when the record was last referenced.

LastViewedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The date when the record was last viewed.

Name

Type: string
Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
Description: The name of the record.

ServiceInformationRequestId

Type: reference
Properties: Create, Filter, Group, Sort
Description: The associated service information request.

This field is a relationship field.
Relationship Name: ServiceInformationRequest
Relationship Type: Master-detail
Refers To: ServiceInformationRequest (the master object)

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ServiceInfoRequestDetailChangeEvent: Change events are available for the object.
ServiceInfoRequestDetailFeed: Feed tracking is available for the object.
ServiceInfoRequestDetailHistory: History is available for tracked fields of the object.