ServiceInfoResponseAction

Represents actions to be performed as suggested by a service information response. This object is available in API version 63.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Context

Type: textarea
Properties: Create, Nillable, Update
Description: The context in which the action is performed.

ContextIdentifier

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The unique identifier of the context.

Description

Type: textarea
Properties: Create, Update
Description: The description of the service information response action.

LastReferencedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The date when the record was last referenced.

LastViewedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The date when the record was last viewed.

Name

Type: string
Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
Description: The name of the record.

OwnerId

Type: reference
Properties: Create, Defaulted on create, Filter, Group, Sort, Update
Description: The user who owns the record.

This field is a polymorphic relationship field.
Relationship Name: Owner
Refers To: Group, User

ResponseReferenceRecordId

Type: reference
Properties: Create, Filter, Group, Sort, Update
Description: The record of the object that’s related to the service information response action.

This field is a polymorphic relationship field.
Relationship Name: ResponseReferenceRecord
Refers To: ServiceInfoRespSuggestion, ServiceInformationResponse

Type

Type: picklist
Properties: Create, Filter, Group, Restricted picklist, Sort, Update
Description: Specifies the type of action to be performed.
Possible values:
- CREATE—Create
- DELETE—Delete
- UPDATE—Update

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ServiceInfoResponseActionChangeEvent: Change events are available for the object.
ServiceInfoResponseActionFeed: Feed tracking is available for the object.
ServiceInfoResponseActionHistory: History is available for tracked fields of the object.
ServiceInfoResponseActionShare: Sharing is available for the object.