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Salesforce Engagement SDK

Integrate the Salesforce Engagement SDK Extension for iOS

The iOS Extension SDK extends the capabilities of your push notifications by enabling these features:

Push delivery tracking: Monitor when notifications reach user devices
Rich media support: Display images and videos in push notifications
Carousel template: Present multiple pieces of content users can swipe through
Custom notification UI: Create interactive notification experiences

Prerequisites

Complete these prerequisites before you install the iOS SDK Extension:

Install Xcode 12 or later
Create an Apple Developer account with the ability to create app extensions
Integrate version 9 or later of the SDK into your iOS app

Integration Steps

Follow these steps to integrate the iOS Extension SDK into your app:

Configure the Service Extension — Set up the Notification Service Extension to handle push delivery events and rich media
Configure the Content Extension — Set up the Notification Content Extension to show carousel templates
Enable App Groups — Configure app groups to share data between your app and its extensions
Handle Carousel Click Actions — Process user interactions with carousel notifications in your main app