EinsteinAgentSettings

Represents settings for Einstein classification apps, Einstein Case Classification and Einstein Case Wrap-Up, in an org.

In the package manifest, all organization settings metadata types are accessed using the Settings name. See Settings for details.

This type extends Metadata and inherits its fields.

EinsteinAgentSettings values are stored in the EinsteinAgent.settings file in the settings folder. The .settings files are different from other named components because there’s only one settings file for each settings component.

Introduced in API version 52.0.

In API version 52.0, we renamed CaseClassificationSettings components to EinsteinAgentSettings components to reflect how we consolidated settings for Einstein Case Classification and Einstein Case Wrap-Up. CaseClassificationSettings components are available in API version 47.0 through 51.0.

• Type: boolean
• Required: No
• Description: Indicates whether Einstein classification apps are enabled in your org. The default value is false.

• Type: boolean
• Required: No

• Type: boolean
• Required: No
• Description: If true, skills-based routing rules are run after Einstein Case Classification automatically updates field values. The default value is false.

• Type: boolean
• Required: No
• Description: If true, assignment rules are run after Einstein Case Classification automatically updates field values. The default value is false.

• Type: boolean
• Required: No

• Type: boolean
• Required: No

• Type: boolean
• Required: No

• Type: boolean
• Required: No

• Type: boolean
• Required: No

The following is an example of a EinsteinAgentSettings component.

1<?xml version="1.0" encoding="UTF-8"?>
2<EinsteinAgentSettings xmlns="http://soap.sforce.com/2006/04/metadata">
3    <einsteinAgentRecommendations>true</einsteinAgentRecommendations>
4    <reRunAttributeBasedRules>true</reRunAttributeBasedRules>
5    <runAssignmentRules>true</runAssignmentRules>
6</EinsteinAgentSettings>

The following is an example package.xml that references the previous definition.

1<?xml version="1.0" encoding="UTF-8"?>
2<Package xmlns="http://soap.sforce.com/2006/04/metadata">
3    <types>
4        <members>EinsteinAgent</members>
5        <name>Settings</name>
6    </types>
7    <version>52.0</version>
8</Package>