Dataloader from MuleSoft FAQ
Find answers to common questions about how Dataloader from MuleSoft works in the browser, what it costs, how data and credentials are handled, and how to use features such as the Bulk API.
On this page:
- What is Dataloader from MuleSoft?
- Do I have to install anything on my computer?
- What browsers are supported, and which are recommended?
- Do I need to register to use Dataloader from MuleSoft?
- Do you store my credentials?
- How much does Dataloader from MuleSoft cost?
- Can I use my Experience Cloud or portal credentials?
- What source file formats do you support?
- How do I manage multiple connections?
- Are the CSV files I upload stored anywhere?
- What boolean (checkbox fields) values do you support?
- What is an upsert?
- When should I use the Bulk API option?
Dataloader from MuleSoft is a web-based tool to import and export information from Salesforce.
No. Dataloader from MuleSoft is 100% web-based. Nothing to download or install.
For the best experience, use the latest stable versions of Chrome, Firefox, Safari, and Microsoft Edge. Keep your browser updated.
No. There is no registration process. To log in, use your Salesforce credentials.
No. Dataloader from MuleSoft uses OAuth authentication, so Salesforce always manages your credentials.
Salesforce offers a subscription at no additional cost. If you need higher limits, see pricing for Professional and Enterprise plans.
Yes. You can use any set of Salesforce credentials.
Dataloader from MuleSoft supports only CSV (comma-separated values) files. The app processes any file regardless of the extension as long as the file format is correct.
Connections are separate per user, org, and environment. If you use production and sandbox, you typically need a connection for each. That can mean separate Free or Professional accounts, or one Enterprise setup with multiple Salesforce connections.
Dataloader from MuleSoft stores CSV files you use for import/export tasks in its database, so you can re-run tasks without uploading or downloading files again.
Only you have access to your CSV files. No other user, inside or outside your company, can access your data. Dataloader encrypts and secures all data. For more information, see the privacy policy on dataloader.io.
The supported boolean values are: true/false, True/False, TRUE/FALSE, T/F, Y/N, Yes/No, YES/NO, 1/0.
Update-Insert. An upsert updates a record if it exists, or inserts it if it doesn’t, based on the ID you provide as a key. You can also use external IDs with upsert operations. For more information, see upsert().
In most cases, the Bulk API is significantly faster than the SOAP-based API for loading large numbers of records. With the Bulk API, you can load and export bigger batches and use parallel processing to improve performance. The Bulk API also uses far fewer API calls than the Batch API for batches larger than 1,000 records. Note that the Bulk API doesn’t support related queries.
For small imports of a few hundred records or fewer, keep the Bulk API option disabled.