Dataloader from MuleSoft and Salesforce Data Loader
Dataloader from MuleSoft and Salesforce Data Loader are separate products with different use cases. Dataloader from MuleSoft runs in your browser and requires no installation, while Salesforce Data Loader is a downloadable desktop app.
Dataloader from MuleSoft is a cloud-based tool for importing, exporting, and deleting Salesforce data. It runs in your browser. No installation required. Use it when you want a web-based tool, scheduled tasks, or cloud storage integrations. Open it at dataloader.io.
For plans and pricing, see Dataloader.io Pricing. Support is available through this help center for Professional and Enterprise subscribers. Users on the included tier can access the knowledge base and community forums.

Salesforce Data Loader is a downloadable desktop app from Salesforce. Use it when you need a locally installed tool or when your organization requires it for compliance or network reasons. For more information, see Data Loader.
For support with Salesforce Data Loader, contact Salesforce Support.
