Configuration Management Database GraphQL APIs

You can access Agentforce IT Service Canonical GraphQL API using standard GraphQL endpoint that connects to the Configuration Management Database (CMDB). This API provides a single endpoint that returns exactly what you request.

GraphQL API is a new paradigm of sending and receiving data, offering developers a single endpoint to call for all data needed in one request. This API allows developers to interact with the Salesforce Platform through GraphQL, a standard query language for APIs and a runtime for fulfilling those queries with your data.

Authorization: Integration User

To access the Agentforce IT Service Configuration Management Database (CMDB) GraphQL API, you must authenticate using an Integration User via a standard OAuth 2.0 flow.
Authorization: User Sign-In

To access the Agentforce IT Service Configuration Management Database (CMDB) GraphQL API, you must authenticate using an OAuth 2.0 Authorization Code flow with user sign-in, so that API calls run under the signed-in user’s identity.
Configuration Management Database GraphQL V1 API (POST)

Access and manage configuration items (CI) in the Agentforce IT Service Configuration Management Database (CMDB). Execute operations Create, Read, and Update on IT assets. Use this API to query, search, and manage Configuration Items (CIs).
Configuration Management Database GraphQL V2 API (POST)

Access and manage configuration items (CI) in the Agentforce IT Service Configuration Management Database (CMDB). Execute operations Create, Read, and Update on IT assets. Use this API to query, search, and manage Configuration Items (CIs).

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