Operation Types

Learn more about the various Agentforce IT Service Configuration Management Database (CMDB) GraphQL API operations.

  • Delete Configuration Item

    Delete a configuration item from the Configuration Management Database using its unique identifier.

  • Get Configuration Item Relationship

    Retrieves detailed information about all configuration item (CI) relationships by using the unique identifier of a CI record.

  • Delete Configuration Item Relationship

    Submit an operation to delete relationships between configuration items (CIs). This is a synchronous request.

  • Get Components for Configuration Item

    Retrieve child components of a specific type for a configuration item by its unique identifier.

  • Get Configuration Item History

    Perform a paginated retrieval of the audit trail for a specific configuration item. Returns a list of changes, including field-level modifications, timestamps, and user information.

  • Get Status of Operation

    Retrieve the status of a previously submitted asynchronous job. For example, upsertCI a bulk upsert operation. Use this query to check the progress and completion status of the asynchronous operations.

  • Get Configuration Item Tags

    Retrieve Returns a paginated list of configuration item (CI) tags. Tags can be of type KEY_VALUE (key and value) orKEY_ONLY (key only).

  • Query Configuration Item

    Query a configuration item by its unique identifier. This operation returns detailed information for a single configuration item.

  • Search Configuration Items

    Perform a paginated search across configuration items with filtering and sorting options. Returns a list of configuration items that match the search criteria.

  • Search Components for Configuration Item

    Perform a paginated search across configuration item components with filtering and sorting options. Returns a list of configuration items that match the search criteria.

  • Update Configuration Item

    Updates one or more attributes of an existing configuration item specified by its unique identifier. You can update a subset of attributes or all attributes in a single request.

  • Upsert Configuration Items

    Submit a bulk operation to create or update one or more configuration items (CIs). This is an asynchronous operation that returns a job ID, which you can use with the getStatus query to check the operation progress.

  • Upsert Configuration Item Relationship

    Submit a bulk operation to create or update one or more relationships between configuration items. This is an asynchronous operation that returns a job ID, which you can use with the getStatus query to check the operation progress.