lightning:omniChannelWorkFlagUpdated
Indicates that an agent’s work item flag has been raised or lowered.
| Name | Type | Description |
|---|---|---|
workId | string | The ID of a work item with the updated flag. |
isFlagged | Boolean | Specifies whether the flag is raised or not. |
message | string | Optional. A message associated with changing the flag. |
roleUpdatedBy | string | The role of the user who triggered this flag change. The value is AGENT or SUPERVISOR. |
updatedBy | string | The ID of the user who triggered this flag change. |
This example prints a line to the browser’s developer console when an agent’s work item flag is raised or lowered.
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