Work with Employee Data

While Work.com uses Employee to track employee information, existing solutions may already have an alternate data model that tracks employees. To apply the full power of Work.com, solutions may need to correlate or synchronize their data with Employee data.

The following are recommended approaches for working with Employee data.

Create a process that synchronizes Employee data with solution data. This synchronization has to be done on an ongoing basis for any new and changed records. You may also have to keep some amount of duplicate data between Employee records and solution data.

Add custom data to Employee to link Employee records with your solution’s data. This ensures that anything that relies on Employee records still will work with Workplace Command Center, but the rest of your data can be kept with your solution’s data model. You will need to include a data synchronization process to keep your custom Employee data in synch with your solution’s data. If custom fields are added to Employee to aid with synchronization, these fields should be clearly documented for solution users and admins.

Create a new solution, or revise your solution to only work with the Work.com data model. This requires some way to migrate your customers using any previous solution, and creates extra support work.

See Also

• Link Employee with Other Objects

• Synchronize Work.com Data Between Orgs

• Command Center Data Triggers