You can use several methods to test your agents. Choose the approach that best fits your workflow and technical requirements.
| Feature Name | Access Method | Test Definition Format | Custom Evaluations Support | Description |
|---|---|---|---|---|
| Testing Center | UI | CSV | No | User interface in Salesforce org for creating and running tests. |
| Agentforce DX | Command Line | YAML | Yes | Salesforce CLI extension that provides agent testing capabilities. |
| Testing API | Code | XML | Yes | Direct API access using Metadata API and Connect API. |
This page provides guidance for developers using the Testing API or the Agentforce DX CLI. To learn about the Testing Center, see Agentforce Testing Center in Salesforce Help.
To test agents, you must have Agentforce enabled with at least one agent active. See Set up Agents in Salesforce Help.
Agent testing is available only in sandboxes. Note that running tests consumes requests and credits and can modify data.
Important
This diagram shows the high-level workflow for creating, deploying, and running tests:
Each step in the workflow can be completed using multiple methods:
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