ConvAnalysisTopicEntry

Represents a single entry under the ConvAnalysisTopic object. An entry represents a segment of a video or voice call that is associated with a conversation analysis topic. This object is available in API version 63.0 and later.

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

Users need the Sales Signals permission set and the Sales Signals feature must be enabled.

Fields

Field	Details
BulletGenerationsIdentifier	Type string Properties Create, Filter, Group, Nillable, Sort Description The generation ID used to track the LLM-generated response for feedback purposes.
CallId	Type reference Properties Create, Filter, Group, Nillable, Sort Description The unique identifier of the voice or video call that corresponds to the entry. This field is a polymorphic relationship field. Relationship Name Call Refers To VideoCall, VoiceCall
ConvAnalysisTopicId	Type reference Properties Create, Filter, Group, Sort Description Required. The conversation analysis topic associated with the entry. This field is a relationship field. Relationship Name ConvAnalysisTopic Relationship Type Master-detail Refers To ConvAnalysisTopic (the parent object)
SnippetStartTime	Type double Properties Create, Filter, Nillable, Sort, Update Description The timestamp when the call is associated with the current topic entry.
Summary	Type textarea Properties Create, Nillable, Update Description The LLM-generated call summary that corresponds to the parent topic.

Object Reference for the Salesforce Platform

ConvAnalysisTopicEntry

Supported Calls

Special Access Rules

Fields