Newer Version Available

This content describes an older version of this product. View Latest

UnifiedActivityInsight

Represents an insight related to a unified activity. This object is available for reports and dashboards in the Winter ’24 release and later.

Supported Calls

describeSObjects(), query()

This object is available only for reporting. It isn’t supported for SOQL queries and APIs.

Note

Special Access Rules

Einstein Activity Capture and Activity 360 Reporting must be enabled.

Fields

Field Details
ActivityId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
ID of the unified activity that this insight is associated with.
This field is a polymorphic relationship field.
Relationship Name
Activity
Relationship Type
Lookup
Refers To
UnifiedActivity, UnifiedEmail, UnifiedMeeting, UnifiedTask, UnifiedVideoCall, UnifiedVoiceCall
AggregatedKeywordOccurrences
Type
int
Properties
Filter, Nillable, Sort
Description
The number of keyword occurrences that triggered this insight. This field is the sum of occurrences for all the attached UnifiedActivityInsightKeyword objects.
InsightType
Type
string
Properties
Filter, Nillable, Sort
Description
Type of the insight.
OwnerId
Type
reference
Properties
Filter, Group, Nillable, Sort
Description
Optional. ID of the owner of the insight. Only user-scoped insights have owners (Scope=USER).
This field is a relationship field.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
User
Scope
Type
picklist
Properties
Filter, Nillable, Restricted picklist, Sort
Description
The scope of the insight.
Possible values are:
  • ORG
  • USER