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CustomMsgChannel

Represents a custom conversation channel and stores event-driven Messaging settings. Custom conversation channels are implemented for Bring Your Own Channel for Messaging and Bring Your Own Channel for CCaaS Messaging channels. This object is available in API version 63.0 and later.

Supported Calls

create(), delete(), describeSObjects(), query(), retrieve(), update(), upsert()

Special Access Rules

Access to standard objects requires Salesforce admin privileges or the Customize Application permission.

Fields

Field Details
ChannelDefinitionId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
Specifies the ConversationChannelDefinition for the custom channel.
This field is a relationship field.
Relationship Name
ChannelDefinition
Refers To
ConversationChannelDefinition
HasInboundReceipts
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Indicates whether the partner supports read receipts and delivery receipts for inbound messages (true) or whether the partner doesn’t support these inbound acknowledgements and the functionality is hidden from the Salesforce admin in the Messaging settings (false). The default value is false.
HasTypingIndicator
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Indicates whether the partner doesn’t support typing indicators for outbound messages and the functionality is hidden from the Salesforce admin in the Messaging settings (true) or whether outbound typing indicators are supported by the partner (false). The default value is false, meaning the outbound typing indicator feature is supported by default. To disable the outbound typing indicator feature, set this value to true.
MessagingChannelId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
Specifies the Messaging Channel ID for the custom channel. This field is unique within your organization.
This field is a relationship field.
Relationship Name
MessagingChannel
Refers To
MessagingChannel